The folder will now appear in your default left-hand navigation menu when you open Outlook. Under Public Folders, right-click on either Favorites or your preferred folder, and select Show in Favorites. Scroll back up to Public Folders and click the arrow next to Favorites to see the folder you just added.Ĥ. Note: If the Archive folder does not appear. Right-click on the preferred folder and choose Add to Favorites.ģ. Automatic Archive) and specify the conditions indicated below using the drop-down list. Adding Public Folder to Favorites (Optional)Īdding your folder to favorites will make it easier to access your public folder.ġ. Click on the arrow to the left of All Public Folders to expand the list.ĥ. Only default folders that you have permissions to, such as Inbox, Sent Items, Deleted Items, and.
Note: If you have permissions to custom folders in the mailbox but not to the top-level mailbox folder, the custom folders will not appear in the folder list. Click on the arrow to the left of Public Folders.Ĥ. To open the shared mailbox: On the Tools menu, click Accounts > Advanced > Delegates. Click on Folders at the bottom of the left-hand navigation menu.ģ. If possible, please use a PC and follow the instructions below to access Public Folders.Ģ. Public Folders allow shared Outlook inboxes and calendars to be used by multiple people who have permission to access them. Mac Users: Currently, public folders are not available using a Mac. Find a public folder in Microsoft Outlook.